| Frequently Asked Questions Here are some of the most frequently asked questions about getting to and staying at Cocotal. This may provide some additional information and links to help plan your visit to Ambergris Caye. If you are wondering about something that is not covered here please email us at info@cocotalbelize.com. We welcome your questions anytime. Above all we want you to have a great vacation! |
| Food: Q: What are our dining options while staying at Cocotal? A: There are several restaurants within walking distance of our property. All the Cocotal units have either full kitchens or kitchenettes, so you can make your own meals and snacks, or pick up some Belizean "fast food" to go from local vendors. Q: How about dining out in town? A: There are many places to eat in town - everything from street vendors to nice sit down restaurants. We can make some suggestions depending on what you are looking for. There are some copies of menus in the office as well as a street map of San Pedro to get you started. Q: Where do we get groceries? A: There are a couple of small grocery stores nearby (short bike ride), and several larger groceries in town. You will have a chance to stop in town on arrival to pick up some initial supplies. For larger groups/longer stays we suggest using the services of Lagniappe Provisioning (www.lagniappe-belize.com) or Mate Grande Grocery (www.mategrandegrocery.com), for delivery prior to your arrival. Groceries are generally higher priced with less variety than what you may be used to. |
| Booking: Q: How do I book with you? A: Once we determine the dates and availability, we will send you a credit card authorization form for the initial deposit and final payment. There is a two night deposit payable with the reservation (50% for Christmas/New Years weeks). The balance would be charged 30 days prior to your arrival; 45 days prior to arrival for holiday and group bookings. Please see the "Rates and Reservations" page for our cancellation policies. |
| Money: Q: Will I need to exchange my US dollars for local currency? A: You can use US dollars most everywhere for cash purchases. Credit card charges and ATM withdrawals will be processed as Belize dollars and you will be charged the bank exchange rate and a foreign exchange transaction fee. |
| Passports: Q: What kind of travel documents do I need? A: For travel from the US and Canada you will need a valid passport for entry into Belize. There are no additional visa requirements for these countries. For other nations, please see the immigration information provided by the Belize Tourist Board on their website: www.travelbelize.org. |
| What to bring: Q: What should I pack? A: Pack casual and pack light: shorts and lightweight tops, shoes that can get wet (Crocs or Tevas, beach sandal, water shoes or equivalent), lightweight hiking shoes for mainland trips. Don't forget your bathing suit, camera, sunscreen and insect repellent, motion sickness meds, hat or visor and sunglasses. A long sleeved shirt or light windbreaker in the cooler months for evenings might be handy. A sundress for the ladies and a pair of lightweight pants and a shirt for the guys if you want to "dress up" for an evening out or a nice dinner. You will be fine with half of what you think you need to bring! We do have laundry service available. Please bring a small flashlight or headlamps for walking at night (and the occasional power outage) - the sun goes down at 6PM all year. |
| What we provide: Q: How are your accommodations equipped? A: All our units have a fully equipped kitchen or kitchenette: pots & pans, dishes, flatware and glasses, sink, hotplate or stove, microwave, fridge, coffee maker and filters, blender, bottled water (free refills at the bar dispenser), salt & pepper, Seasonall, sweeteners, cooking oil, dish detergent, paper goods (paper towels, tp and napkins), hand soap, and bath soap. We do not provide shampoo or lotions of any kind. In addition to regular linen service (maid service and fresh towels every other day, sheets mid-stay), we also provide beach towels for our guests. There are hair dryers, and DVD players to borrow if needed (see the office manager). Electric service is 110 V, same as in the US and Canada (no converters needed). Q: What amenities are there? A: We have a 20,000 gallon swimming pool, free use of our kayaks (two tandems and a single), and free use of our bicycles (we have a total of 10). Q: What extra services can be arranged? A: Laundry service: $10 US a load (washed, dried and folded). Please contact our office manager at guestservices@cocotalbelize.com for any special requests. For current weather conditions check here: http://hydromet.gov.bz/ |
| or contact us at: info@cocotalbelize.com |